Tech Customer Success & Web Support Specialist

I help customers resolve technical issues, adopt products confidently, and improve support systems through documentation and clear communication.

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5.4

k

Projects Completed

70

K

Happy Clients

99.00

%

Success Rate

12

+

Years Experience

About Me

Hello, I’m a Front-End Web Developer and Product-Focused Technologist with experience building, maintaining, and supporting digital products for small and mid-sized businesses.

I specialize in WordPress, Elementor, Shopify, and front-end technologies (HTML, CSS, JavaScript), delivering responsive, user-friendly websites that align with business goals. Beyond development, I bring strong technical customer support and operational experience, ensuring websites and systems remain reliable, scalable, and easy to use.

I enjoy working closely with clients and teams to translate ideas into clean, functional digital solutions—while maintaining clarity, structure, and long-term maintainability.

Education

01
March 2013 - 2016

Computer Science

02
March 2017 - 2018

Graphic Design

03
June 2019 - 2021

Web Development

Experience

01
January 2021 - 2022

Microsoft

02
March 2022 - 2023

Google Inc

03
June 2023 - 2024

Envato Market

Areas of Expertise

Web Development

Building responsive, performance-optimized websites using modern front-end technologies and best practices.

01

UI / UX Implementation

Translating designs into clean, accessible, and user-friendly interfaces with attention to layout, spacing, and usability.

02

CMS Development

Developing and managing content-driven websites using WordPress, Elementor, and Shopify, including customization and ongoing maintenance.

03

Technical Troubleshooting

Identifying and resolving website issues, integrations, performance bugs, and platform-related technical problems.

04

SLA & Ticket Management

Handling technical support requests, issue prioritization, and resolution while maintaining professionalism and clear communication.

05

Documentation & Training

Creating clear documentation, guides, and handover materials to support users, teams, and long-term system sustainability.

06
My Pricing

Web design work on full time,
design wise / hourly base

Full Time

Start at $250.00
  • Mockup Design in Figma
  • UI UX Design
  • Website Design
  • Logo Design
  • Packaging and Branding
Choose Plan

Hourly Basis

Start at $20.00
  • Mockup Design in Figma
  • UI UX Design
  • Website Design
  • Logo Design
  • Packaging and Branding
Choose Plan

Project Wise

Start at $800.00
  • Mockup Design in Figma
  • UI UX Design
  • Website Design
  • Logo Design
  • Packaging and Branding
Choose Plan
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